Kaizen strategies for customer care: how to create a powerful customer care program and make it w

By: Wellington, PatriciaMaterial type: Text

TextPublication details: Delhi Addison Wesley Longman 2000 Description: xv, 239p. pISBN: 81-7808-142-3Subject(s): Customer relations ;Customer servicesDDC classification: 658.812

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Holdings
Item type	Current library	Call number	Status	Date due	Barcode
Books	NIPER LIBRARY	658.812 WEL (Browse shelf(Opens below))	Available		3293

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Previous	658.812 QUI Superior customer service: the prompt approach to success	658.812 QUI Superior customer service: the prompt approach to success	658.812 SHE Customer relationship management: emerging concepts, tools and applications	658.812 WEL Kaizen strategies for customer care: how to create a powerful customer care program and make it w	658.827 DRA Brands in the balance: meeting the challenges to commercial identity	658.827 GAD 4-D branding: cracking the corporate code of the network economy	658.827 IND Living the brand: how to transform every member of your organization into a brand champion	Next

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